General Terms and Conditions
We reserve the right to amend or change information detailed on our website and we reserve the right to alter these Terms and Conditions or the information in this website at any time. The content of the pages of this website is for your general information and use only.
This website contains material which is owned by or licensed to Carnes Fine Art and is subject to change without notice. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
Terms of Payment
Carnes Fine Art accepts payment via Visa and all major debit cards, cheque, bank transfer (BACS) and cash on collection. All purchases must be paid for in full, within 7 working days from the date of purchase, unless otherwise agreed. All cheque and BACS payments must be cleared in full before collection or delivery. An interest free option plan is available, please contact us for more details.
Anti – Money Laundering Directive
The UK government has introduced new anti-money laundering measures (5MLD) 5th Money Laundering Directive that affect all art dealers, galleries and their clients as of the 10th of January 2020. Carnes Fine Art have to conduct due diligence on buyers who purchase art work above the threshold of €10,000 and will now be obliged to take all reasonable steps to diminish the risks of money laundering occurring in the course of our business. As part of these obligations and before the conclusion of any sale, Carnes Fine Art is legally required to carry out identification checks on all clients buying works of art from our gallery.
For individuals, we will require a copy of a valid photo identity document such as a passport, driving license or national ID card which confirms the buyer’s full name, date of birth, nationality and permanent residential address.
For companies, we will require company details including evidence of incorporation, directors and the ultimate beneficial owners.
Where an agent/advisor is acting on behalf of a buyer, we will be required to identify the ultimate buyer in addition to the agent.
Payments to the gallery will need to be received from a bank account held in the name of the person or entity named on the invoice and should match the identity document provided.
The information which you provide to us will be held and processed in accordance with Global Data Protection Regulations and will remain secure and confidential at all times.
Terms of Sale
All art work includes a certificate of authenticity. If for any reason you are not completely satisfied with your purchase, we happily offer a full refund (minus postage & packaging cost) providing you let us know within 14 days of receipt of the item received. We reserve the right to keep information and images from previously sold items for advertising purposes.
Shipping and Delivery
We will securely package, insure and post/courier your artwork if requested. Please contact us for a quote, providing a postal code. For UK deliveries we ensure prices for shipment are fair and where possible we use our preferred courier of many years who is very reliable and will ensure safe transfer of your artwork from our gallery to your location. We aim to have your painting dispatched within 2 working days.
We aim to deliver your purchase (UK mainland) within 7 working days. European and international delivery times may vary depending on your location. It is important that customers living outside the UK supply us with full postal/zip code when requesting a delivery quotation. The more precise information you can provide the better, this will enable us to ensure your purchase arrives safely without delay.
International Shipping & Export Terms
Rest of World locations including the Channel Islands may be liable for customs duties and taxes. These duties and taxes are established by each local government and are a legal requirement.
All international shipment is subject to customs clearance.
The Customer shall be responsible for complying with any legislation or regulations governing the export from the United Kingdom or the importation into the country of destination of the Goods and for the payment of any duties thereon. This applies even if the Seller agrees to make the necessary arrangements for export and delivery abroad. It is the Customer’s obligation to provide the Seller with all relevant documents no later than 7 days prior to the proposed date of shipment.
Carnes Fine Art respects the privacy rights of its online customers and subscribers and recognises the importance of protecting the information collected about them.
How we use your information
We will not pass your information to any third parties except where required to do so as a part of the sale. It may be necessary to pass some of your information on to our third party service providers such as our dispatch service and delivery companies.
We require all information to be accurate and correct. The billing information and address given must match that of where your card is registered to in order to settle your payment. Any incorrect information given may delay the dispatch of your order.
As a Carnes Fine Art subscriber, we will send you information via email regarding items we feel may be of interest to you such as newsletters and marketing emails.
We may from time to time ask you for feedback to help us improve our website and services to you.
Website and Goods
Special care has been taken in assuring that the colour of all products on our website matches the real product colour as accurately as possible. As different computer resolutions may indicate slight variation in sharpness and clarity of the colours, we are unable to guarantee the exact product colour as seen on screen.
We endeavour to ensure that all information on carnesfineart.com is accurate and correct at all times and will try to resolve all information errors on the website as soon as reasonably possible.
Be aware that the colours shown on our website will vary depending on a range of factors including your computer screen and display settings
Notice, Disclaimers and Copyright
All visual content included on the website, such as rich media, text, graphics, logos, button icons, images, videos, digital downloads, data compilations, and software, is the property of Carnes Fine Art or its content suppliers and is protected by United Kingdom and international copyright, authors’ rights and database right laws.
All content on this website is the exclusive property of Carnes Fine Art and is protected by United Kingdom and international copyright and database right laws.