Terms and Conditions

General Terms and Conditions

We reserve the right to amend or change information detailed on our website and we reserve the right to alter these Terms and Conditions or the information in this website at any time.  The content of the pages of this website is for your general information and use only.

This website contains material which is owned by or licensed to Carnes Fine Art and is subject to change without notice. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

Terms of Payment

Carnes Fine Art accepts payment via PayPal, cheque, bank transfer (BACS) and cash on collection.  All purchases must be paid for in full, within 7 working days from the date of purchase, unless otherwise agreed.  All cheque and BACS payments must be cleared in full before collection or delivery.  Interest free option plan is available please contact us for more details.

Terms of Sale

All art work includes a certificate of authenticity.  If for any reason you are not completely satisfied with your purchase, we happily offer a full refund (minus postage & packaging cost) providing you let us know within 14 days of receipt of the item received.  We reserve the right to keep information and images from previously sold items for advertising purposes.

Shipping and Delivery

Free UK mainland delivery across all art work (unless otherwise stated).  We aim to have your painting dispatched within 2 working days.  Rest assured that all items will be securely and safely packaged and a tracking number will be available upon request.  Delivery insurance can be arranged at an additional cost, a quote is available on request.  For certain antique items a delivery charge may be necessary due to size and weight.

We aim to deliver your purchase (UK mainland) within 7 working days.  European and international delivery times may vary depending on your location.  It is important that customers living outside the UK supply us with full postal/zip code when requesting a delivery quotation.  The more precise information you can provide will enable us to ensure your purchase arrives safely without delay.

International Shipping & Export Terms

Rest of World locations including the Channel Islands may be liable for customs duties and taxes. These duties and taxes are established by each local government and are a legal requirement.

All international shipment is subject to customs clearance.

The Customer shall be responsible for complying with any legislation or regulations governing the export from the United Kingdom or the importation into the country of destination of the Goods and for the payment of any duties thereon. This applies even if the Seller agrees to make the necessary arrangements for export and delivery abroad. It is the Customer’s obligation to provide the Seller with all relevant documents no later than 7 days prior to the proposed date of shipment.

Privacy Policy

Carnes Fine Art respects the privacy rights of its online customers and subscribers and recognises the importance of protecting the information collected about them.

How we use your information

We will not pass your information to any third parties except where required to do so as a part of the sale. It may be necessary to pass some of your information on to our third party service providers such as our dispatch service and delivery companies.

We require all information to be accurate and correct. The billing information and address given must match that of where your card is registered to in order to settle your payment.  Any incorrect information given may delay the dispatch of your order.

As a Carnes Fine Art subscriber, we will send you information via email regarding items we feel may be of interest to you such as newsletters and marketing emails.

We may from time to time ask you for feedback to help us improve our website and services to you.

Website and Goods

Special care has been taken in assuring that the colour of all products on our website matches the real product colour as accurately as possible. As different computer resolutions may indicate slight variation in sharpness and clarity of the colours, we are unable to guarantee the exact product colour as seen on screen.

We endeavour to ensure that all information on carnesfineart.com is accurate and correct at all times and will try to resolve all information errors on the website as soon as reasonably possible.

Be aware that the colours shown on our website will vary depending on a range of factors including your computer screen and display settings

Notice, Disclaimers and Copyright

All visual content included on the website, such as rich media, text, graphics, logos, button icons, images, videos, digital downloads, data compilations, and software, is the property of Carnes Fine Art or its content suppliers and is protected by United Kingdom and international copyright, authors’ rights and database right laws.

All content on this website is the exclusive property of Carnes Fine Art and is protected by United Kingdom and international copyright and database right laws.